Help Centre

Frequently Asked Questions

Common questions about our DSC, web development, hosting, domain, and digital marketing services — answered directly. Can't find your answer? WhatsApp us.

🔏 Digital Signature Certificate (DSC)

What is a Digital Signature Certificate and do I need one?
A DSC is the digital equivalent of a handwritten signature, legally valid under the IT Act 2000. You need one for Income Tax filings, MCA/ROC submissions, GST registration (for companies), DGFT portal access, e-tenders, and Trademark/Patent applications.
How fast can I get a DSC from Akham?
Class 3 Individual DSCs are typically issued the same day once all documents are verified and payment is confirmed. Organisation DSCs take 1–2 business days. The entire process is online — no physical visit required. The USB token is delivered to your address.
What is the DSC price?
Class 3 Individual and Organisation DSCs start at ₹2,500 (1-year). Sign+Encrypt and DGFT certificates are ₹3,500. Foreign National certificates start at ₹6,000. All prices include the USB crypto token and delivery.
Which portals accept a Class 3 DSC?
A Class 3 DSC is accepted on Income Tax, MCA/ROC, Icegate, GSTN, Trademark, Patent, NIC e-Procurement, and most Indian government e-portals. DGFT portal requires a dedicated DGFT DSC.
What documents do I need for a Class 3 Individual DSC?
PAN Card, Aadhaar Card, a passport-size photo, a valid email address, and a mobile number. All can be submitted digitally. WhatsApp us for a checklist specific to your certificate type.

💻 Web & App Development

How much does a website cost?
Starter (5 pages): ₹9,999. Business (15 pages, CMS, blog, full SEO): ₹24,999. E-commerce and custom web apps are quoted based on scope. All prices are fixed — no hidden charges or hourly billing surprises.
How long does website development take?
Standard 5–10 page websites: 7–14 business days. E-commerce stores: 3–6 weeks. Custom web apps: 6–12 weeks. A detailed timeline is shared at project kickoff after reviewing your brief.
Will my website rank on Google?
All websites include on-page SEO foundations — meta tags, semantic HTML, schema markup, sitemap, and Google Search Console setup. Active ongoing SEO campaigns are available as a separate service.
Do you build mobile apps?
Yes. We develop cross-platform apps using React Native and Flutter, and native apps using Swift (iOS) and Kotlin (Android). WhatsApp us to discuss your app concept and get a scope estimate.

🛠 Hosting, Domain & Email

What hosting plans do you offer?
Starter (₹99/mo — 2GB SSD, 1 website), Business (₹249/mo — 10GB, 5 websites, free domain), Enterprise (₹599/mo — 50GB, unlimited websites). All plans include free SSL, daily backups, cPanel, and 99.9% uptime SLA.
Is migration from my current host free?
Yes. Free migration is included for all new hosting customers. We handle files, databases, and email accounts with zero downtime.
Which domain extensions do you offer?
.com (₹799/yr), .in (₹599/yr), .co.in (₹499/yr), .net (₹899/yr), .org, .tech, .store, and 500+ others. All include free WHOIS privacy. Powered by getmename.in.
How much does business email cost?
Email plans start at ₹49/user/month (10GB mailbox) powered by Titan. The Business plan is ₹99/user/month (30GB + calendar sync + read receipts). All plans include SPF, DKIM, and DMARC configuration.

🏢 About Akham

Do you outsource any work?
Never. All work is handled by our in-house team of 15+ certified professionals in Mumbai. Web development, SEO, DSC, design, and hosting — all done in-house.
Is there a lock-in contract?
No lock-in contracts. Our 97% client retention rate reflects results, not contractual obligation. You can pause or stop at any time with reasonable notice.
What payment methods do you accept?
UPI, bank transfer (NEFT/IMPS), and all major credit/debit cards. GST invoices provided for all services. Invoices are sent via WhatsApp or email.
How do I get started?
WhatsApp +91 83559 55000 or email info@akham.in. We respond within minutes during business hours (Mon–Sat, 9:30am–7pm). After understanding your requirements we provide a transparent fixed-price quote.

Still Have a Question?

WhatsApp us directly — a real person responds, not a bot. Typically within 30 minutes during business hours.

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