Privacy Policy

Terms & Conditions

Welcome to https://akham.in, owned and managed by Susania (OPC) Private Limited (hereinafter referred to as "Akham Digital Identity Solutions"). By continuing to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern https://akham.in's relationship with you.

The term "Akham Digital Identity Solutions", "us", or "we" refers to the owner of the website. Our registered office is at Garage / Unit #36, Ganjawala CHSL, SVP Road, Borivali West, Mumbai 400 092. Company registration number: U74999MH2018OPC309855. The term "you" refers to the user or viewer of our website.

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials on this website for any particular purpose.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
• This website contains material which is owned by or licensed to us. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• You may not create a link to this website from another website or document without Akham Digital Identity Solutions prior written consent.
• Your use of this website and any dispute arising out of such use is subject to the laws of India.

Cancellation Policy

Akham Digital Identity Solutions believes in helping its customers as far as possible and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the operational team and the process of assignment has been initiated.
• There is no cancellation of orders placed under the same-day delivery category.
• No cancellations are entertained for those products/services obtained on special discounts during occasions like New Year, Diwali, Independence Day, Foundation Day, etc.

Refund Policy

When you purchase our products/services, your purchase is covered by our 7-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund, subject to deductions for charges incurred (e.g. delivery and packaging).

To request a refund, you must contact us within the first 24 hours of your payment. Send an email to info@akham.in. We will refund 100% of your fees within 7 days of your request.

Privacy Policy

This privacy policy sets out how Akham Digital Identity Solutions uses and protects any information that you provide when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured it will only be used in accordance with this privacy statement.

Akham Digital Identity Solutions may change this policy from time to time by updating this page. This policy is effective from 24/05/2018.

What We Collect

• Name and job title
• Contact information including email address and phone number
• Demographic information such as city, postcode, preferences, and interests
• Other information relevant to service enquiries, customer surveys, and/or offers

What We Do with the Information We Gather

• Internal record keeping
• To improve our products and services
• To periodically send promotional emails about new products, special offers, or other information we think you may find interesting
• To contact you for market research purposes. We may contact you by email, phone, or mail
• To customise the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer hard drive. Once you agree, the file is added. Cookies help us analyse web traffic and allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. We only use this information for statistical analysis purposes and the data is then removed from the system.

Overall, cookies help us provide a better website experience by enabling us to monitor which pages users find useful and which they do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies by modifying your browser settings, though this may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at info@akham.in and we will promptly correct any information found to be incorrect.